Xerox (NYSE: XRX) is focused on better serving the small-to-medium size business (SMB) market with a more client-centric, simplified and integrated approach across the company. This approach will include better leveraging enterprise-wide our capabilities in the areas of technical services, eCommerce, marketing and IT, to deliver more value to customers.†
Topic: Managed Services - Page 291
Australian Startup ServiceTree Introduces Automated Managed Services Platform
Equipped with integrated PSA, RMM, CRM modules and more, the new system seeks to maximize efficiency by automatically opening, categorizing, prioritizing, and assigning tickets and then stepping technicians through standardized resolution procedures.
Barracuda Buys RMM Solution From Avast Business in Bid for Managed Security Riches
The deal, which includes a multi-year agreement by Barracuda to resell several Avast Business security solutions, immediately turns Barracuda into a player in the rapidly evolving market for managed services and managed security software.
Datto Ships RMM Update with Third-Party Patch Management Functionality
The latest edition of Datto RMM also includes a less disruptive approach to remote maintenance sessions using Microsoft’s PowerShell scripting tool.
Pulseway Introduces MSP Sales and Marketing Toolkit
A free addition to the company’s RMM, PSA, and anti-virus suite, the new resource includes tools and advice for landing new customers with the help of search engine advertising, social media, and other digital marketing tools.
Kaseya Pumps Up Margins for Unitrends Resellers
A new compensation program introduced today pays VARs up to 75 percent higher upfront commissions on BDR deals as well as lifetime recurring revenue on every additional Kaseya product their customers buy.
CloudOak Introduces Hybrid Cloud Data Protection and Archiving Solution
The newcomer to the BDR market has also appointed Data Deposit Box veteran Troy Cheeseman as its chief strategy officer, with responsibility for business and channel development
Untangle Ports NG Firewall to Microsoft Azure
Available under pay-as-you-go and bring-your-own-license models, the new edition of Untangle’s flagship offering aims to give users additional deployment options.
IoTSSA’s Cyber Security Services Expo Starts 2019 in Florida
The first of six day-long events gathered channel pros and security experts to discuss insights, research, and best security practices for the Internet of Things.
SMB TechFest Speakers Urge Channel Pros to Adapt to Changing Times
According to presenters at the conference, which took place yesterday in Anaheim, Calif., IT providers must embrace new ideas and lifelong learning to succeed in a time of relentless innovation.










