Topic: Managed Services - Page 272
Austin McChord Steps Down as Datto CEO
McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.
ASCII Success Summit Wraps Up in Seattle with Awarding of ASCII Cup
At the final leg of the 2018 tour, MSPs, VARs, and other attendees spent two days in business building sessions then celebrated their picks for the best of the best at the ASCII Cup party.
Collabrance Integrates Internal Ticketing System with ConnectWise Manage
The new addition to its end-to-end outsourced technology stack for MSPs lets Collabrance and its partners share real-time data automatically, resulting in faster, more effective customer service, according to senior executive Doug Grimm (pictured).
Carbonite Adds Consolidated Management Interface to Server Backup Solution
The new Carbonite Data Protection Console lets both business users and MSPs administer all of their virtual machine backups in one place.
ID Agent Integrates with Autotask PSA Solution
In the first of many integrations with widely used managed services tools coming soon, ID Agent’s dark web scanning service can now automatically create tickets in Autotask whenever it finds compromised user credentials.
ChannelPro Exclusive: Zyxel Aims to Disrupt SD-WAN Market with Affordably-Priced Service for SMBs
Available for as little as $149 a year, the new add-on for the networking vendor’s ZyWALL VPN firewalls (pictured) lets users run voice and video traffic across the same internet connections they use for everything else without compromising performance.
IT Glue Revises Pricing Structure
MSPs can now buy IT Glue’s flagship documentation solution in quantities less than five seats and place orders online without calling a salesperson.
Spiceworks Ports Inventory App into the Cloud
Previously an exclusively on-premises application, Spiceworks Inventory is now available in a hosted edition as well.
New Xerox ConnectKey Apps Speed Digital Transformation for Enterprises, SMBs
Apps support office workers, mobile workforce, educators
Frictionless workflows for any business
Enhanced Xerox App Gallery makes browsing, installing and purchasing easier
Tech Data and Cisco Partner on Pre-Assembled Small Office Solutions
Called Branch Interconnect and Clinic Interconnect, the two new offerings combine networking, security, and collaboration products from Cisco with outsourced, white-labeled managed services from Tech Data.