Topic: Managed Services - Page 148

Enhancements to the company’s RMM and BDR solutions set for release later this year will help MSPs administer Microsoft Azure environments and backup Azure data. Integration with IT Glue’s documentation solution arrives next month.

A down payment on the vendor’s commitment to refresh its PSA solution quarterly, the new release offers 10 additional time entry screen configuration options, a re-designed client homepage, and greater control over contract access rights.

By reducing infrastructure hosting costs, the new deployment option makes running cloud workspaces in single-tenant configurations a cost-effective option for companies with as few as 20 employees, opening up a vast new market for MSPs.

The vendor also plans to leverage its parent company’s expansive portfolio of network management systems to help MSPs enjoy single-pane-of-glass control over the ever-widening array of onsite and offsite solutions sharing SMB infrastructures today.

Users of the popular vulnerability assessment tool now receive preliminary information about compromised user credentials at no additional cost. The integration is the first of roughly a dozen coming from ID Agent soon.

Intended for use with the vendor’s commercial access points, the new system is designed to make Linksys a business networking leader in the SMB channel by providing a simple, affordable foundation for Wi-Fi-as-a-service offerings.

Named Pulseway Scale, the system includes functionality intended to help teams of technicians collaboratively support larger organizations more easily.

The new offering, which arrives two months after the introduction of the vendor’s Threat Monitor product, is designed to connect MSP users of that system with carefully vetted providers of outsourced security operations center services.

Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too.

The new functionality lets MSPs upload configuration data about cloud services, network devices, and on-premises software to IT Glue’s documentation solution automatically.