Topic: Business Strategy - Page 98
Is Generative AI a Panacea for Software Customer Service?
Here are some reasons why IT leaders should adopt a look-before-you-leap stance for delivering artificial intelligence-driven support and services for software.
Peer to Peer: Ekaru’s Ann Westerheim Shares Tips on How to Talk About Cybersecurity
Westerheim says when customers hesitate to invest in cybersecurity, telling a compelling story can make the difference.
SonicWall Threat Data Exposes Depths of Cyberattacks; Propels the Need for Managed Service Providers (MSPs)
Overall intrusion attempts climb (+20%), as threat actors diversify tactics – increase in attacks around the globe.
Ransomware intensifies through the year (+27% in 2H) peaking during the summer months (+37%).
Total cryptojacking volume – spikes +659% globally.
IoT exploit (+15%) and encrypted threats (+117%) also on the rise.
SonicWall discovered 293,989 ‘never-before-seen’ malware variants – 805 a day.
Best-Practice Budgeting: Your Secret Weapon
Budgets are the navigational controls for business, ensuring that you never fly blind when making financial decisions.
An MSP’s Guide to Cybersecurity Sales
Storytelling can be a great strategy to succeed at sales in this fast-growing field. By James E. Gaskin
The vCISO Opportunity: How Your MSP Can Take Advantage
Security officer services are hot right now. Are you selling them?
How to Bridge the Digital Transformation Gap: An Interview with Ciaran Chu of ConnectWise
Here’s some advice on how MSPs can best get clients “unstuck” from their digital transformation journey.
The Marketability and Revenue Advantage of Cybersecurity Bundling
Experts share the benefits and best practices of integrated cybersecurity solutions in IT services providers’ offerings.
What does a good sales proposal look like?
Are your sales prospects ghosting you? Jennifer Bleam offers some key dos and don’ts for a better sales proposal.
TeamLogic IT Selects NinjaOne to Manage More Than 100,000 Endpoints
TeamLogic IT Customers Rely on Automation and Endpoint Management from NinjaOne to modernize IT service delivery.








