Articles referenced in this episode:
Microsoft’s Upcoming Updates: What to Expect from Changes
Like a fish out of water? Israeli team trains goldfish to drive

WWW: acer.com
Back after a holiday break, Erick and Rich sift through Microsoft’s New Commerce Experience, urge you to get cyberinsurance for anyone (including you) who doesn’t have it, and scratch their heads at scientists who taught goldfish to drive.

Articles referenced in this episode:
Microsoft’s Upcoming Updates: What to Expect from Changes
Like a fish out of water? Israeli team trains goldfish to drive
Marnie Stockman reveals how shifting a quarterly business review’s focus from technical information to business outcomes can result in closing a deal much more easily.
From talent strain to AI risk and supply chain fragility, the past year clarified the operational shifts service providers must carry into the next phase of the channel.
Kyle Christensen shares three main disciplines that your business must conquer to grow beyond 20%.
Overcome the cloud skills gap by upskilling your MSP staff. See how it can benefit clients in several key ways.
Setting goals and measurements is important because, as Amy Babinchak says, “If you don’t know where you’re going, you can’t get there.”
This guide outlines seven major cybersecurity pitfalls that MSPs must avoid and provides actionable strategies to protect your business, strengthen client relationships, and improve service profitability.
Find out which vendors were most-awarded during ChannelPro’s 8 in-person regional conferences!
Discover the evolving cybersecurity market trends for 2026 and how human behavior impacts security strategies for MSPs.
What do a pizza guy, an exterminator, and a fake employee badge have in common? According to one ethical hacker, they’re all potential security breaches.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

