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Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

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October 6, 2020 | ChannelPro

Domotz Announces Certified Integration with ConnectWise

Domotz now enables managed services providers (MSPs) to monitor and manage network infrastructure, connected devices and IoT systems directly through ConnectWise Manage.

Domotz, a global leader in remote network monitoring software, today announced a certified integration between Domotz and ConnectWise ManageĀ®, the premier professional services automation (PSA) solution, which is now available for use with the Certified Integration Package available on the Domotz portal.

The new integration offers clear advantages for MSPs. They can now access a standardized low cost network management solution, streamline their business workflow and add new revenue streams through monitoring and managing network-based systems.

In addition, MSPs now have access to a single platform for all their monitoring needs, so they can decrease the emerging complexity, cost, and security concerns that their businesses face.

Domotz and ConnectWise Manage integration feature snapshot

The integration of Domotz’s service into ConnectWise Manage enables MSPs to:

  • Provide remote monitoring services to existing customers
  • Create and update ConnectWise Manage tickets for network related events and triggers on the fly
  • Proactively monitor IoT-based systems used on deployed networks
  • Monitor network performance and security to ensure optimal performance
  • Maintain a “single-pane-of-glass” through ConnectWise by providing data, history and direct connectivity to devices via tickets

The future of Managed Services

“We’ve built a network remote monitoring and management service, at such a low cost, that MSPs can standardize network monitoring for every client,” stated Silvio Di Crosta, CEO of Domotz, Inc. “Simplifying the workflow automation and providing faster support for the MSPs clientele is core to the Domotz architecture. By providing a ConnectWise certified solution, partners can have confidence that Domotz and ConnectWise are there to support and help scale their business and offerings.”

“We’re really excited to be partnering with Domotz and introducing another great product line into our ecosystem. They have done a great job of creating a very affordable and capable network monitoring solution for the TSP space,” said Jeff Bishop, ConnectWise Chief Product Officer. “The software has tons of great features and I’m impressed with their IoT capability and device identification.”

The new ConnectWise Manage integration joins more than 50 others already available on Domotz, including Zendesk, Freshservice, and many more.

About Domotz
Founded in 2015, Domotz is an award-winning platform for remote network monitoring and management that enables MSPs to run their business more efficiently. More than 4,000 MSP, IT professional and integration businesses in 160 countries use Domotz every day to deliver remote support to tens of thousands of networks. The software enables businesses to remotely monitor and manage their networks and devices. Packed with timesaving features, Domotz software includes capabilities such as; remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping and multiple VLAN support. Start a 21-day free trial of Domotz today.

About ConnectWise
ConnectWise is an IT software company that empowers Technology Solution Providers to achieve success in their As-a-Service business with intelligent software, expert services, an immersive IT community, and a vast ecosystem of integrations. The unmatched flexibility of the ConnectWise platform fuels profitable, long-term growth for our Partners. With an innovative, integrated, and security-centric platform, ConnectWise enables TSPs to drive business efficiency with business automation, IT documentation, and data management capabilities. And increase revenue using remote monitoring, security, and backup disaster recovery technologies. For more information, visit ConnectWise.com.


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