2020 has been a year of unique challenges for small and medium businesses and the IT solution providers who have helped them pivot to a remote work model during the pandemic. While it remains to be seen what the “new normal” workplace will look like, it’s clear that cloud, cybersecurity, and the Internet of Things will be key factors enabling the new environment.

Location
San Jose, California 95110
United States
WWW: acer.com
ChannelPro Network Awards
Cybersecurity
eBook
Upping Your Managed Services Game
This Expert Guide from ChannelPro will walk you through what you need to up your managed services game, such as developing cloud solutions, offering managed security and managed IoT services, plus why you should standardize to increase efficiency.

Related eBooks, Resources
Letter from the Publisher: 19 Years from MapQuest to MSP Mastery and Still Focused on Your Success
Publisher Michael Siggins offers a snapshot of the guidance, rankings, and real-world MSP feedback powering ChannelPro’s latest Special Report.
New Senate Bill Puts MSPs at the Center of Healthcare Cyber Defense
As the healthcare industry confronts rising threats, the HCRA bill delivers both guidance and funding, opening new doors for MSPs.
2026 Brand Preference Guide: Your Roadmap to the Channel’s Most Trusted Solutions
The verdict is in! These are the IT solutions and distributors that MSPs said they trust most.
MSPs Must Make Network Visibility the New Perimeter. Here’s How
Nearly 30 million connected devices in business ecosystems revealed concerning visibility gaps across the board. While this is a big issue, it’s also a key opportunity for MSPs.
FREE DOWNLOAD: ChannelPro Ultimate MSP Guide to Cybersecurity
Stay ahead of evolving threats with comprehensive cybersecurity services. Get insights on implementing best practices for remote work and more.
Free MSP Resources
Editor’s Choice
How Thread Modernized Ticket Intake at CCS Technology Group
Thread’s automation platform reduced dispatcher workload and helped CCS standardize ticket triage across channels.
EnTelegent Solutions Gives MSPs a Faster Path To Scale Without the Complexity
A look inside the white-label lifecycle platform that helps MSPs cut customers’ costs by up to 35%, freeing up funds for new technology investment.
FREE DOWNLOAD: MSP Guide to Communicating Cybersecurity to Clients in Everyday Language
Discover strategies to communicate cybersecurity to clients. Focus on outcomes and translate jargon into plain language.
An Open Letter from MSPs to Our Vendor Partners: What the Channel Needs (and Hopes For) in 2026
We asked. You answered. Channel leaders spelled out exactly how vendors could better support MSP margins, simplify operations, and show up as true partners in the year ahead.
MSP Answer Center
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.










