Commvault, a provider of enterprise data protection and information management, has launched Commvault Remote Managed Services, giving its customers the option of supporting and managing Commvault software environments through the company’s dedicated Remote Managed Services team.
All features of Commvault software are supported through this service, including backup, archiving, virtual infrastructure management, disaster recovery, analytics, eDiscovery, IntelliSnap, content indexing and search, and endpoint backup. The Managed Services team also supports all types of infrastructure and storage supported by Commvault software, and is vendor-neutral to virtual machines, hypervisors, and cloud storage.
“Now our customers have the flexibility they need, whether that’s support from an internal team, a certified partner, or through Commvault directly,” says David Ngo, director of managed services at Commvault. “Commvault Remote Managed Services provide the IT support necessary to drive a results-oriented, SLA-based utility model that aligns with an organization’s business focus, without having to find and train internal personnel on new tools and technologies available in the marketplace.”
In addition to offering the service directly for customers, the company has an offering available to resellers that have attained the Remote Managed Services specialization within the Commvault Service Advantage Program.†Commvault Remote Managed Services provides partners a turnkey approach with incremental business opportunities as well as the ability to combine additional, value-add services (hardware managed services, hardware resale, financing/leasing, etc.) as a complete packaged offering for their customers.
For more information, visit http://www.commvault.com/services/remote-managed-services.
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