Geek Squad, Best Buy’s 24-hour tech support task force, has rolled out the Geek Squad Partner Program. Geek Squad will work with third-party sellers to provide services for their own customers, including Geek Squad Office Support. The program targets partners who focus on SMBs, to sell PC, mobile, networking, and infrastructure support services. These include carrier-like master agents, IP telephony resellers, and wiring and cabling resellers. The website offers tutorials, training, sales environment videos, and registration.
The expanded services capabilities are a follow-on to Richfield, Minn.-based Best Buy Co. Inc.’s earlier acquisition of mindSHIFT Technologies. The Geek Squad Partner Program service plans are designed to help customers with diagnostics and repair, client and server administration, and network integration, including network, firewall, VPN, and server support as well as data backup and transfers.
Geek Squad Office Support offers two plans: standard, with unlimited 24/7/365 phone and online support for $24.99 per month per seat; and advanced, with unlimited 24/7/365 phone and online support plus on-site agent support for $49.99 per month.
For more information, visit http://partnerprogram.geeksquad.com.
