Avaya’s IP Office Sees Key Version Upgrade
Company says SMBs benefit from “improved collaboration tools and strengthened resiliency.”
Avaya IP Office 6, a new version of Avaya’s unified communications s
olution for SMBs, made its official debut this week. The solution offers “improved collaboration tools and strengthened resiliency” says Avaya.
Avaya IP Office is Avaya’s flagship communications. Avaya IP Office 6.0 features new unified communications (UC) capabilities aimed at enhancing the user experience from any location.† These capabilities include collaboration tools that employ voice, instant messaging, presence, and video.
Additionally, Avaya has made its IP Office is a little easier and a little more affordable for SMBs.†
“With Avaya IP Office 6.0 in place, small businesses don’t have to sacrifice easy, intuitive operation in order to get the enhanced communications features of large enterprises,” says Anthony Bartolo, general manager, small and medium enterprise communications. “Our latest version provides SMEs with all of the next generation collaboration tools necessary for competing more effectively today against peers and larger competitors-and for thriving as the economy recovers.”
Improvements
†Avaya addresses the trend of remote working by enhancing its Avaya one-X Portal for IP Office, a desktop communications tool accessible via the Web. Avaya one-X Portal for IP Office also adds fully-integrated instant messaging with embedded voice calling and presence, boosting both the speed and responsiveness of inter-office communications among co-workers. Additionally, the audio conferencing feature, which can put up to 64 parties on a single call, now provides the ability to view, add, drop, and mute attendees as well as record conference calls.
Avaya IP Office 6.0 also introduces video collaboration through a new IP Office Video Softphone application. This offers voice control features via a virtual phone on a PC or laptop, supporting point-to-point video communications when visuals are required.
Other key Avaya IP Office improvements include doubling support capacity in a multi-site network to 1,000 users. This enables SMBs in a wide-area network to extend the benefits of seamless communications, such as extension dialing and conferencing. Additionally, Avaya IP Office enhances business continuity beyond telephony operation to now include voice messaging, auto attendant and other capabilities.
