Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Acquisition of clientless, cloud-delivered secure remote access technology to integrate with Check Point’s Infinity architecture, making it the easiest and most secure solution in the market for enterprises´ remote access needs
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Drawing on hardware acceleration technologies from Intel, NVIDIA, and AMD, the vendor’s remote desktop support products now let video editors, game developers, and CAD/CAM users connect from home with high-end workstations at the office.
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In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.
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