Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The new offerings include customized packages for businesses in the architecture, engineering, and construction industries and organizations bound by CMMC requirements, as well as a new snapshot-based ransomware recovery service.
- read more
Called Microsoft Teams Essentials, the service provides group video calls for up to 30 hours and 300 people, up to 10 GB of file storage, group chat, calendaring, and more without a Microsoft 365 subscription for $4 per user per month.
- read more
Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.
- read more
Called HP Presence, the sprawling set of hardware, software, and services is designed to make meetings easier for remote and office-based employees to participate in together and easier for IT professionals to manage and secure.
- read more
This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.
- read more
With Native 4K Ultra HD Resolution, USB-C Connectivity and Integrated myViewBoard, the ViewBoard 4320 is an Ideal Display for the new Workplace
- read more
Connecting Google Workspace's collaborative experience with Miro's digital whiteboarding capabilities will enable teams to ideate and innovate more immersively
- read more