How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

MIAMI — November 3, 2021 — Addigy, the only cloud-based, multi-tenant Apple device management software that makes it easy for managed service providers (MSPs) and corporate IT teams to monitor and manage Mac, iPad, and iPhone devices from a single location, has promoted Jason Samples to the newly created role of chief revenue officer. 

The two-day event for MSPs featured educational sessions focused on best practices, new revenue streams, and the latest industry trends.

The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.

Three new APs introduced today are the first such products to be supported along with WatchGuard’s firewalls, endpoint protection products, and MFA software by the centralized WatchGuard Cloud interface.

New Intel Core chips, a new hyperconverged cyber protection platform from Scale Computing and Acronis, new features from MSP360, and what may be the world’s stupidest hiker all figure in this week’s batch of better-late-than-never news.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Speakers at the IT membership community’s second-to-last conference for 2021 addressed top-of-mind issues in the SMB channel, with a particular focus on security and cloud computing.

A recent MicroAge survey of IT leaders finds MSPs are falling short in three key areas: cloud strategy, security, and IT spending.

Threat hunting proactively looks for threats your automated detection tools might miss, providing additional protection for your customers.