Articles referenced in this episode:
ConnectWise Unveils New Platform and RMM Solution
Listen to the 5 Minute Roundup podcast!

WWW: acer.com
Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

Articles referenced in this episode:
ConnectWise Unveils New Platform and RMM Solution
Listen to the 5 Minute Roundup podcast!
The updated rule makes it clear that more items become mandatory, deadlines get tighter, and documented cybersecurity becomes the default.
Here’s how MSPs can use payment services to streamline operations and attract more customers through flexible options.
By launching pre-configured campaigns and simulations, MSPs can educate their workforces on the latest security best practices.
Logically’s CMO unveils why a disciplined MSP growth strategy is key to driving customer satisfaction, trust, and long‑term engagement.
IT doesn’t have to be all alerts and audits. This fun, source-backed trivia helps MSPs reinforce security fundamentals, sharpen business instincts, and learn together as a team.
Use this guide to spark industry-specific cybersecurity conversations that show you understand your clients’ risks and realities.
Find out which vendors were most-awarded during ChannelPro’s 8 in-person regional conferences!
Discover the evolving cybersecurity market trends for 2026 and how human behavior impacts security strategies for MSPs.
What do a pizza guy, an exterminator, and a fake employee badge have in common? According to one ethical hacker, they’re all potential security breaches.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

