A fully managed service and two-cloud-based applications are designed to help corporate IT departments efficiently support employees who split time between home and office from afar.

This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.

Follow the federal government’s recommended best practices, and make proactive cybersecurity, data protection, immutable storage, and orchestrated recovery a priority.

Here’s how to use that as a marketing tool by showing managed services clients you’ve adopted CISA’s security recommendations.

The new functionality will be part of a larger plan to turn the vendor’s twin RMM solutions into unified platforms for administering physical, virtual, and cloud-based assets, according to CTO and Chief Product Officer Mike Adler (pictured).

Microsoft Teams users must follow the same governance, data backup, and user training guidelines applied to other applications.

This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru.

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Called Team GPS, the new solution is designed to help channel pros better manage critical tasks like formulating business plans, monitoring customer satisfaction, and conducting employee performance reviews.

Protect yourself and your customers from security vulnerabilities that could open the door to outages or cyberattack.