Resources
Diversity Focus Webinar: Why You Need a Diverse Sales Team
Join two IT industry sales and business experts as they discuss the importance of having a diverse sales team, and how to reduce some of the barriers underrepresented candidates face.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 3
Watch managed services consultant Manuel Palachuk’s presentation from ChannelPro’s July 8th SMB Forum event about defining the current state of your organization’s structure, strategy, and business identity.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 2
See managed services guru Manuel Palachuk’s presentation at our June 9th SMB Forum event on the why-to and how-to of performing a business analysis that will help you identify where your business is going and how to get there.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 1
See MSP consultant Manuel Palachuk’s presentation at our May 6th SMB Forum event on the six key steps in defining and executing a specific, achievable plan for prosperity.
Diversity Focus Webinar: Diversify Your Tech Talent Pipeline
Learn how CompTIA’s IT-Ready program can send you trained and eager minority candidates for your next IT job opening.
Robin Robins: Reflections on the Eve of Annual Boot Camp
The founder and CEO of Technology Marketing Toolkit talks about some lessons learned in 2020 and what MSPs should be focusing on now to thrive.
Diversity Focus Webinar: Addressing Barriers to Diversity
Join two experienced channel pros for a look at some of the biggest barriers IT businesses can encounter when building a diverse organization and the most effective strategies for overcoming them.
Diversity Focus Webinar: Building Diversity into Your Culture
Channel pros Corey Kirkendoll and Erick Simpson offer advice on driving commitment to diversity, equity, and inclusion through corporate values, training, hiring and promotion practices, and more.
Diversity Focus Webinar: Attracting Diverse Talent
Learn proven techniques for finding a diverse range of job candidates and motivating them to apply for your job openings in this conversation with Paige Reh of solution provider Strategic Communications and CompTIA’s Yvette Steele.
Peer to Peer: Off the Cuff with Charles Swihart
Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.
Diversity Focus Webinar: WANTED: (More than) a Few Good Women in IT
IT business owners and industry leaders Sitima Fower of Iconic IT and Amy Kardel of CompTIA share their experiences and advice on getting more women into the pipeline in this thoughtful discussion.
Peer to Peer: Off the Cuff with Juan Fernandez
This race car driver and MSP explains why driving at speed while anticipating your competitors’ moves is like staying ahead of the curve with customer experience as a service.
Make a Difference in the Fight Against COVID-19!
Dave Sobel, host of The Business of Tech podcast, has free resources that trusted IT advisors like you can use to spread the word to your clients about employing exposure notification technology to reduce COVID-19 infections.
Peer to Peer: Off the Cuff with Beth Burnside
Beth Burnside, owner of CMIT Solutions of Erie, talks about why MSPs need to think big, and how an early job gave her a “sweet” taste for business success.
PPP and the IRS: Understanding the Tax Implications of Your PPP Loan While There’s Still Time
New IRS rules about deducting Paycheck Protection Program expenses have serious implications for what you’ll owe Uncle Sam next April. Finance guru Rayanne Buchianico has the details you need to know now, before the tax year ends.
Diversity Focus Webinar: Is Unconscious Bias Hurting Your Business?
What is unconscious bias, where does it come from, and how does it keep channel pros from realizing their full potential? Find out in this fact-filled insightful conversation with CompTIA’s Yvette Steele.
Peer to Peer: Off the Cuff with Tim Taylor
Tim Taylor, owner of TaylorWorks, offers some finance and personnel tips for starting your own MSP business.
Peer to Peer: Off the Cuff with Brian Weiss
Brian Weiss, CEO of ITECH Solutions, shares how his MSP firm came through a cybersecurity “war” stronger and transformed to a security-first company.
What Channel Pros Need to Know About Federal Aid Programs
In this timely webinar, Rayanne Buchianico and Manuel Palachuk discuss the the right (and wrong) ways to use funds from the federal government’s Paycheck Protection Program and Economic Injury Disaster Loan program.
ChannelPro 1:1 with SolarWinds’ Colin Knox
As part of the recent virtual ChannelPro SMB Forum, Colin Knox, head of community engagement at SolarWinds, talked with ChannelPro about the importance of customer experience.
Peer to Peer: Off the Cuff with Sitima Fowler
Sitima Fowler, co-founder and vice president of marketing for Iconic IT, offers three tips on growing your MSP, and explains why it’s a lot like a recipe for chicken curry.
ChannelPro 1:1 with The 20’s Tim Conkle
As part of the recent virtual ChannelPro SMB Forum, Tim Conkle, founder CEO of The 20, shared his thoughts on the opportunities ahead in managed services.
Peer to Peer: Off the Cuff with Mike Bloomfield
Mike Bloomfield, president geek of Tekie Geek, offers three tips on how to create a company culture where you can have fun AND make money. He also explains why Spider-Man is a good role model for chief of culture.
Hands Across the Media: ChannelPro and eChannelNews Discuss the State of the Channel
Julian Lee of eChannelNews interviews ChannelPro’s Joel Zaidspiner about how the coronavirus pandemic and associated economic contraction are impacting MSPs and VARs.
Videoconferencing Tips for Channel Pros
You’re teaching your clients to use Teams and Zoom, but are you using them correctly yourself? Watch image management expert Lisa Shorr guide hapless ChannelPro editor Rich Freeman through some tips for projecting professionalism and confidence to your clients online.




















