IT and Business Insights for SMB Solution Providers

Industry Expert James Webb Joins Award-Winning Boutique IT Firm MXOtech as Chief Operations Officer

MAY 13, 2021
CHICAGO, IL - Chicago-based MXOtech, a woman-owned, award-winning boutique IT firm, announced that James Webb, has joined the firm as Chief Operations Officer. In his new role, Webb will oversee all staff, processes, execution, and customer support of the company, incorporating his knack for building successful teams and finding the best path to propel his clients forward with technology.

“I am extremely excited to have James aboard MXO’s leadership team,” said Joanna Sobran, Founder and CEO of MXOtech. “He shares our customer service philosophy and company values that embody how and why we do what we do -- walking with purpose, assuming the best intentions, embracing a culture of family spirit, letting everyone feel our smiles, and sense of urgency. We are confident that James’s experience and leadership abilities make him a perfect person to take on this operational role with MXOtech.”

Webb’s career has spanned over two decades, working primarily within the cloud infrastructure and managed services space, but he has also built successful startups within the gaming and postproduction industries. He most recently held the role of COO at Steadfast, one of the largest cloud infrastructure providers in Chicago where he spent seven years growing and leading their large team of sales engineers and system administrators and managing the data center operations.

Prior to that, Webb was the Vice President of Operations for WiredTree, where he was responsible for guiding all levels of staff and working closely with other WiredTree managers to identify and solve issues before they became problems. He also served as CTO and Founder of FlashFlashRevolution, a vast online game and a social network consisting of over 1.8 million registered members, and he has worked as a Sales Engineer and Lead Animator of Synthetic Light Studios.

"I am excited to work for a technology company like MXOtech where commitment to quality is as important as our commitment to smiles," said Webb. “Within my first week, it was apparent that clients are more than just accounts, they’re like family. I hope to leverage my years of team building, world class customer service, and leadership to make a difference not only in the quality of service for our amazing clients, but also for our amazing in-house teams.”

James has dedicated his career in IT to helping teams succeed and finding a path forward that was once hidden. James believes that healthy teams make for happy clients and that customer service is the most important differentiator.

About MXOtech
MXOtech, Inc. is a women-owned Chicago-based IT consulting company. They focus on providing the mid-size market with managed services and custom software development. For more information about MXOtech, visit www.mxotech.com

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