Resources - Page 28

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

Famed business consultant Erick Simpson of ErickSimpson.com takes the reigns as guest co-host alongside Matt while Rich gets a little R&R.

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice.

If you like extended detection and response (XDR) solutions, you’ll probably like extra extra extended detection and response solutions even more. You’ll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise.†

Want to name some chickens? Here’s your chance, along with an equally enticing opportunity to hear what Matt, Rich, and guest host Eric Long, of TeraCloud, have to say about the new National Society of IT Service Providers and its mission to shape forthcoming MSP regulations, N-able going solo and public, and metrics that matter for IT business owners.

Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.

Boom Collaboration, Loop Communications, SecurityStudio, Train Our Troops, Vijilan, and Wildix sit down with Joel Zaidspiner in sunny Miami to share their latest news and notes.

Two by two, folks, two by two. It’s the best way to survive both a world-destroying flood and an RMM outage, for reasons that will become clear as Matt, Rich, and guest host Antwine Jackson, of Enitech Solutions, discuss Microsoft’s new Windows 365 product, the latest developments from NinjaRMM, and (especially) the Kaseya VSA breach.

This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.