News & Articles - Page 179

The much-requested enhancement, which lets MSPs share documents via their own SSL-enabled URL, arrives alongside new Office 365 licensing synchronization and the addition of configurations and flexible assets to the IT Glue mobile app.

At the distributor’s ONE conference this week, U.S. IoT exec Eric Hembree (pictured) explained why Ingram has been waiting for the right moment to get in on the Internet of Things opportunity, and what it’s up to now that the time to pounce has arrived.

The new as-a-service offering, which is the first member of Ingram’s hybrid solutions portfolio to run on managed, offsite infrastructure, lets businesses enjoy the benefits of a private cloud infrastructure without shouldering the hardware support costs.

According to global cloud exec Nimesh Dave (pictured), the distributor will use a self-serve onboarding tool and a series of solution-hunting search efforts to add lesser-known cloud applications from early-stage vendors to its cloud marketplace.

The new functionality lets technicians track health, performance, and utilization information about switches, printers, routers, and firewalls through the same consolidated control panel they use to support servers and workstations.

The latest additions to the manufacturer’s WorkForce Pro WF-C5000 series are designed to provide faster performance and significantly greater paper capacity in a smaller footprint.

MSPs can now procure Dropsuite’s Cloud Backup for Office 365 and Cloud Backup for G Suite Gmail offerings via Pax8’s cloud marketplace or directly within their PSA.

In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.

The new family of software-as-a-service applications includes a print management solution and a fleet management system designed to help SMB channel partners configure, update, and manage printers remotely.

McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.