News & Articles - Page 110
Gradient MSP Launches Billing Reconciliation Solution
Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs.
ChannelPro SMB Forum Concludes 2021 Tour with Virtual West Coast Event
The ChannelPro SMB Online Forum West gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.
ScalePad Acquires Backup Radar, Rolls Out “Digital Maturity” Scores
Buying Backup Radar adds data asset management to ScalePad’s hardware and software asset management services. The digital maturity feature is designed to show SMBs how secure, reliable, and well configured their environment is in relation to peers.
Making the Most of the New Distribution
From preintegrated solutions to professional services, distributors offer way more than shrink-wrapped products these days.
Liongard Adds Endpoint Data to “Unified Visibility” Platform
The new feature, which maintains 18 months of detailed workstation and server snapshots, represents the vendor’s latest step toward providing a complete picture of everything MSPs are responsible for managing and securing through a single console.
IT By Design Ships Employee Engagement System
A new addition to Team GPS, the “business operating system” for MSPs that IT By Design introduced earlier this year, the new module includes tools for gauging employee sentiment and rewarding employee accomplishments.
Vendor to Watch: OIT
This channel-only vendor provides VoIP services by MSPs for MSPs.
Meet the National Society of IT Service Providers
Regulations are coming to managed services, and a new grassroots organization is working to give MSPs a say in that process.
ConnectWise Unveils New Platform and RMM Solution
According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.
Insider Threat: IT Sabotage within the MSP Industry
Being aware of the predisposition characteristics and following best practices can help MSPs prepare for and mitigate this type of insider threat.









