Topic: Managed Services - Page 314

The incident response solution offers policy-based alerting and integrates with a wide range of third-party management platforms. The managed SIEM service lets midsize and larger organizations outsource administration of third-party SIEM products to Vijilan technicians.

The newly combined company has also introduced a revamped executive roster, headed by Datto CEO Austin McChord (pictured), that adds key Autotask managers to Datto’s senior pre-merger leadership team.

The distributor has introduced new functionality for ordering and managing Aerohive Wireless-as-a-Service and Symantec Endpoint Protection Cloud deployments through its online marketplace, and added products from F5 Networks to its line card.

According to U.S. finance chief Anthony Mackle (pictured), the distributor has doled out $1.4 billion in new credit to its partners over the last 18 months to help them fund the transition from product reseller to cloud and professional service provider.

Introduced at this week’s Ingram Micro ONE conference, the project management-as-a-service, training affiliate, and employee training programs are designed to help product resellers become providers of professional services and cloud-based solutions instead.

Announced at a time of accelerating vendor consolidation, the $1.6 billion deal adds a major security and backup player to a portfolio of holdings that already included Continuum, SolarWinds, and Bomgar, as well as a minority stake in McAfee.

Popular overseas and with large businesses, the Slovenian vendor’s flagship solution is now available in the U.S. and Canada at subscription-based rates designed to make it an affordable supplement to similar tools from RMM vendors.

The new offering is the first to combine Microsoft’s productivity and collaboration suite with SkyKick’s data migration and backup products in a single, subscription-priced SKU.

The distributor’s new “Training-Development-as-a-Service” program allows vendors to deliver e-learning, e-training, and partner enablement resources to their channel partners more easily.

In recent months, the IT management software vendor has rolled out “net promoter score” surveys and monthly executive reviews aimed at easing customer recruiting costs by boosting customer retention rates.