Topic: Managed Services - Page 108

Research from Kaseya finds cybersecurity, workforce management, cloud migration, and business continuity will continue to be top growth opportunities for MSPs.

Choosing its strategic alliances wisely, MiradorIT has been able to grow new business and enter emerging markets.

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Haven’t heard of them before? You’ll thank us for introducing you.

Get ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution. Then your hosts catch up with Darren Gottesmann of Ingram Micro for a look at the crazy year behind us and the “golden age” we may be entering now.

Using the new capability, technicians who run Pulseway’s mobile app on an iPhone or iPad can restart servers, power off workstations, run scripts, apply patches, and more using only their voice.

Industry-specific solutions leveraging Internet of Things technology are solving pain points and increasing efficiency and safety.

Both offerings reward users of the company’s Microsoft Azure and Windows Virtual Desktop tools for acquiring new customers, while arming them to land and support additional ones.

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).