Topic: Business Strategy - Page 52

AI-powered help desks reduce ticket resolution times and provide insights into customer behavior and preferences, enabling MSPs to drive efficiencies and win more business.

As support for Office 2013 comes to an end, MSPs have an opportunity to migrate their customers’ data to a newer platform.

Installing, integrating, and supporting smart home sensors is a viable business model for channel pros.

MSPs can use SaaS management tools to help SMBs with compliance, productivity, and cost control.

Co-president Michael Schwab (pictured) sees continued growth and cautious optimism for the rest of 2023.

Economic headwinds and an increasingly complex marketplace are not deterring channel pros from focusing on strategic business growth.

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Disabling Basic Authentication improves security, but it may impact administrators who need to migrate Exchange Web Services. Here are some tips.

Ride ’em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap.