Articles referenced in this episode:
2023 State of the Channel: Full Speed Ahead on Opportunities
To keep up with Rich and Erick in the future, visit:
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†

WWW: acer.com
Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.

Articles referenced in this episode:
2023 State of the Channel: Full Speed Ahead on Opportunities
To keep up with Rich and Erick in the future, visit:
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†
Are you pricing your MSP services effectively to drive success?
Whether you’re looking to automate repetitive tasks, integrate AI-driven security solutions, or measure the success of your automation efforts, this guide is designed to help you harness the power of AI to grow and scale your MSP.
From legal safeguards to next-gen backup and deepfake defense, these vendors offer practical ways for MSPs to tighten security and stay ahead of attackers.
Your clients cannot protect today’s data using yesterday’s techniques.
Vendors want MSPs to adopt new products, but financial risk, talent shortages, and competing priorities mean partners need more than just opportunity.
Generative AI boosts productivity but brings risks like data leaks and compliance gaps. This session shows IT GRC leaders how to secure AI with data classification, compliance frameworks, and continuous monitoring—so you can innovate confidently while protecting sensitive information.
From Irvine to Tampa and everywhere in between, meet the MSPs, consultants, and nonprofit leaders who earned ChannelPro’s Partner in Excellence Award in 2025.
Cyber pros packed the room at ChannelPro DEFEND: Irvine, where MSPs swapped theories for tactics and walked away ready to strengthen their defenses.
The world is an uncertain place, but industry research can give your IT business a massive advantage.
Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.
Are you pricing your MSP services effectively to drive success?
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

