
Location
San Jose, California 95110
United States
WWW: acer.com
ChannelPro Network Awards
Business Strategy
Video
Videoconferencing Tips for Channel Pros
You’re teaching your clients to use Teams and Zoom, but are you using them correctly yourself? Watch image management expert Lisa Shorr guide hapless ChannelPro editor Rich Freeman through some tips for projecting professionalism and confidence to your clients online.

Related Resources, Video
Letter from the Executive Director: Let’s Blow Up the Death Star (Again)
Whether you’re in a cave on Dagobah or running a help desk in Dorchester, we’ve got the MSP playbook that can help you drive growth.
Physical Security + Cybersecurity: A $24B Market Opportunity the Channel Can’t Ignore
The convergence is happening. Explore how partner collaboration in physical and digital security is the key to securing tomorrow’s integrated security needs.
FREE DOWNLOAD: Cybersecurity Sales Conversation Starters by Client Industry
Use this guide to spark industry-specific cybersecurity conversations that show you understand your clients’ risks and realities.
Inside ChannelPro DEFEND Boston: MSPs Gain Battle-tested Cybersecurity Tactics
A full house of service providers packed the rooms at ChannelPro DEFEND Boston, ready to take home proven strategies to strengthen security and grow their businesses.
ChannelPro Network Unveils Top 25 Profit-driving Solutions for MSPs in 2025
Annual list showcases the must-have tools helping IT providers streamline operations and grow revenue.
Free MSP Resources
Editor’s Choice
Recognizing Greatness: Why Marissa Maldonado Earned ChannelPro’s New Leadership Award
ChannelPro’s new Partner in Excellence Award recognizes leaders from across the country. Who will win in your city?
Inside ChannelPro DEFEND Boston: MSPs Gain Battle-tested Cybersecurity Tactics
A full house of service providers packed the rooms at ChannelPro DEFEND Boston, ready to take home proven strategies to strengthen security and grow their businesses.
Why Is MSP Documentation Software Essential for Efficiency and Growth?
Most techs hate writing documentation, but without it, your MSP is flying blind. The right documentation software isn’t just helpful, it’s mission-critical for scaling smarter, faster, and more securely.
When Should I Consolidate My Tools and When Is It a Bad Idea?
The MSP’s real-world guide to smarter, not smaller, stacks.
How Do I Calculate True Profit Per Client?
If you’re not sure which clients are actually profitable, you’re not alone. Most MSPs are guessing.