Include:
Tech
Cybersecurity
Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

ChannelPro Network Awards

hello 2
hello 3

Press Releases

February 1, 2019 |

Joe Pinto Joins Pure Storage as its First Chief Customer Experience Officer

Former Cisco Executive Will Lead Global Support and Professional Services Under New Organization

Pure Storage (NYSE:†PSTG), the all-flash storage platform that helps innovators build a better world with data, announced the appointment of Joseph “Joe” Pinto as Chief Customer Experience Officer. Pinto will report to Chairman and CEO†Charlie Giancarlo†and spearhead Pure Storage’s Global Support and Professional Services functions under the newly formed Customer Experience organization.

Pinto joins Pure Storage from a 28-year career at Cisco where he led Technical Services and its transformation into an award-winning organization. His team also created Cisco’s first Technical Support website — the first of its kind in the industry, in addition to launching education and customer assurance programs, and certification programs.

“Customer success is deeply woven into Pure’s culture – going back to our founding nearly ten years ago,” said†Charles Giancarlo, Chairman and CEO, Pure Storage. “Joe’s focus on strong customer advocacy, innovative support, and service strategies makes him a great fit for Pure.”

“I’m excited to join the incredible team at Pure Storage and look forward to instilling the voice of our customers throughout the company,” said Pinto. “This new group is committed to helping our customers succeed through innovation as they grow and scale.”

In†October 2018, Pure†announced†its industry-leading, certified Net Promoter Score (NPS) had increased to 86.6. This is the fourth year in a row Pure’s NPS has increased, which demonstrates dedication to exceptional customer experience and delivery of data-driven solutions built for successful outcomes.


Editor’s Choice

What MSPs Need to Know About the Risks of Relying on Collaboration Tools for Data Backup

April 4, 2024 | Todd Thorsen

It’s important to understand your clients’ technology needs and risk tolerance to ensure you recommend and implement the proper tools and technology.

3 Questions with Ingram Micro’s Sanjib Sahoo on Integrating AI into Managed Services

March 25, 2024 |

Ingram Micro’s EVP and chief digital officer shares some insights on how MSPs can effectively integrate artificial intelligence into their business operations.

Hard Work Pays Off: One Chicagoland MSP’s Story

March 21, 2024 |

The story of a technologist turned business owner that successfully switched from break-fix to managed services.


Related MSP Spotlights, News

Growing the MSP

Explore ChannelPro

Events

Reach Our Audience