HP has released two new offerings for SMBs — HP SMB Solutions and HP Financial Services (HPFS) Partner Connection. HP SMB Solutions, based on a previously announced collaboration with Google, are precurated bundles of hardware, software, services, and solutions from HP and other technology providers. HP Financial Services (HPFS) Partner Connection enables SMBs to purchase these bundled offerings, as well stand-alone hardware products as a monthly subscription billing.
“HP is helping channel partners and business customers realize the vast benefits of bundling hardware, services, solutions, as well as offering them as a service,” says Enrique Lores, senior vice president and general manager, business personal systems, HP. “The end results for our customers are worry-free, turnkey IT—and more time to ensure success for their core business.”
HP SMB Solutions
HP SMB Solutions, available through HP authorized channel partners, give SMBs access to the latest HP solutions, as well as offerings from technology providers like AT&T and Google.
HP SMB Solutions are ordered through a comprehensive communications portal that helps SMBs understand how the latest technology trends can impact and improve their business. According to HP, the portal makes it easy for SMBs to identify business solutions that address their key needs, while at the same time allowing them to save money, receive better support, and manage their devices for improved return on assets.
HP has also launched the HP Business Helpdesk to support SMBs operating in non-managed IT environments. This new service provides 24/7 technical support for a variety of PC and software applications running on Microsoft, Apple, and Android operating systems, as well as connectivity support to common peripherals such as tablets, smartphones, and printers.
HPFS Partner Connection
HPFS allows SMBs to pay for the use of solution bundles or hardware through a monthly subscription payment model. It provides options that allow SMBs to return or upgrade the equipment at the end of the contract period. The HPFS Partner Connection is a web-based tool that provides quick approvals, customer quotes, and auto document generation. †
HP SMB Solutions are now available in North America and Canada by Synnex resellers through its web portal. HP Business Helpdesk will be available in the United States in June. The subscription capabilities on the HPFS Partner Connection tool will be available to HP channel partners in the United States and Canada in June.