LabTech Software, a provider of remote monitoring and management (RMM) and automation, is now offering an upgraded version of LabTech 2011 through its channel. An agent-based managed services product, LabTech includes IT management tools such as remote desktop, monitoring, trouble ticket tracking, user information, support, and software management, through one central interface for managed service providers (MSPs).
The latest edition of LabTech includes features such as:
- SNMP discovery, detection, and collection
- Custom alerts to allow for different actions performed base on time of day and type of client
- Heads-up displays for administrators
- LabTech marketplace to help simplify LabTech updates
- LabTech mobile for iPhone and Droid devices
- Recurring maintenance
- Patch manager
- New telnet abilities
- ConnectWise integration
LabTech is offering a free trial of LabTech 2011 for interested customers.
