Managed Services

Blog Entry
September 5th, 2014 | Karl Palachuk
In Volume Three of the new this book series The Managed Services Operations Manual, we look at "Approved Tools" for your technicians. You should also make intentional decisions about tools for your company as a whole. For most of us, these are pretty common: Word, Excel, Outlook, PowerPoint, SharePoint, and Adobe Acrobat. - read more
 
Blog Entry
September 2nd, 2014 | Karl Palachuk
Awhile back I announced a webinar with Adam Frick and Jim Pelley from The ULink Network - www.ulinknetwork.com. We held that webinar today and the recording is here: - read more
 
Blog Entry
August 30th, 2014 | Karl Palachuk
 
Article
August 28th, 2014 | Julie Chapman
501cTech empowers nonprofits in the Washington, D.C., area with the technology to help them make the community a better place. - read more
 
Blog Entry
August 22nd, 2014 | Karl Palachuk
There are two primary "quoting tools" in the I.T. business: QuoteWerks (www.quotewerks.com) and Quosal (www.quosal.com). Then there's everyone else. - read more
 
Article
August 21st, 2014 | Michael Siggins
The VP of business development says virtualization and cloud, coupled with a recovering economy, are allowing MSPs to talk with their clients about now-affordable services like continuity. - read more
 
Blog Entry
August 19th, 2014 | Karl Palachuk
 
Blog Entry
August 15th, 2014 | Karl Palachuk
In small business, the most popular financial tool is QuickBooks. They may not be your favorite tool, but chances are very good that you are using them. QuickBooks integrates with just about everything and is "the standard" for small business finance. See www.quickbooks.intuit.com. - read more
 
Article
August 8th, 2014 | Michael Siggins
The software division of Directive, JoomConnect helps MSPs kickstart their websites. - read more
 
Blog Entry
August 8th, 2014 | Karl Palachuk
If a PSA is the tool you use to run you managed service business, the RMM - Remote Monitoring and Management - tool is what you use to deliver your managed services. While there are three primary PSA vendors, there are at least a dozen "primary" RMM vendors. - read more
 

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