Managed Services

News
July 26th, 2016 | Rich Freeman
Issued today, the latest edition of the vendor’s all-in-one RMM/PSA/remote control solution draws on aggregated business intelligence data to show MSPs how their hourly rates compare to those of peers. - read more
 
News
July 25th, 2016 | Rich Freeman
LabTech users can now manage Datto backup appliances via the same console they use to administer customer end points. Similar tie-ins with other RMM platforms are coming soon. - read more
 
Blog Entry
July 22nd, 2016 | Karl Palachuk
Just posted a video on the ten steps we take to hire a new technician. Or almost anyone, really. Ten steps might seem like a lot, but it's not. After all, you need to ... 1. Define the Job2. Post the ad and collect resumes3. Sort resumes and find good candidates4. Hold a quick one-minute interview5. Have an interview by the owner/manager - read more
 
News
July 20th, 2016 | Rich Freeman
Acronis Backup 12 protects physical, virtual, cloud, and mobile workloads, and can restore data from onsite or online storage repositories in as little as 15 seconds. - read more
 
Blog Entry
July 15th, 2016 | Karl Palachuk
I just posted a new SOP video on Nuking and Paving. That's when you format a hard drive and totally re-install everything on a computer. (A modern alternative is to simply remove and replace the hard drive so you can get an extra terabyte of storage and then reinstall everything.) - read more
 
Blog Entry
 
Blog Entry
July 13th, 2016 | Erick Simpson
In this article, you will find information to help you build a successful appointment-setting and telemarketing process, which is a key component of an effective direct marketing campaign. - read more
 
Blog Entry
July 11th, 2016 | Erick Simpson
  Complete the Survey to Enter Our Prize Drawing     Thanks for your feedback! - read more
 
News
July 11th, 2016 | Rich Freeman
Together, the managed services automation firm and file sync and share leader will seek to help MSPs add file-based collaboration offerings to their existing service portfolios. - read more
 
Blog Entry
July 11th, 2016 | Karl Palachuk
The Seven Chakras of Managed Service The chakras are the energy centers for your managed service business. Through them flow the vital energies that keep your business healthy and profitable. You must put your attention on each of these in turn so you can maintain a happy, healthy, and vibrant business. - read more
 

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