Managed Services

Blog Entry
August 22nd, 2014 | Karl Palachuk
There are two primary "quoting tools" in the I.T. business: QuoteWerks (www.quotewerks.com) and Quosal (www.quosal.com). Then there's everyone else. - read more
 
Article
August 21st, 2014 | Michael Siggins
The VP of business development says virtualization and cloud, coupled with a recovering economy, are allowing MSPs to talk with their clients about now-affordable services like continuity. - read more
 
Blog Entry
August 19th, 2014 | Karl Palachuk
 
Blog Entry
August 15th, 2014 | Karl Palachuk
In small business, the most popular financial tool is QuickBooks. They may not be your favorite tool, but chances are very good that you are using them. QuickBooks integrates with just about everything and is "the standard" for small business finance. See www.quickbooks.intuit.com. - read more
 
Article
August 8th, 2014 | Michael Siggins
The software division of Directive, JoomConnect helps MSPs kickstart their websites. - read more
 
Blog Entry
August 8th, 2014 | Karl Palachuk
If a PSA is the tool you use to run you managed service business, the RMM - Remote Monitoring and Management - tool is what you use to deliver your managed services. While there are three primary PSA vendors, there are at least a dozen "primary" RMM vendors. - read more
 
Blog Entry
August 7th, 2014 | Karl Palachuk
In Part I - http://blog.smallbizthoughts.com/2014/07/trust-in-business-part-i.html - I introduced the four stages in a trust relationship: Meet, Vet, Establish, and Maintain. That articles covers the first three stages, all of which are about setting up the trust relationship. - read more
 
Blog Entry
August 4th, 2014 | Karl Palachuk
Got some memos from the folks at SMB Nation. The big Fall event is in full swing. Registration is open. And the good hotel rates are good through August 28th. The primary site for the conference is http://fall2014.smbnation.com/. - read more
 
Blog Entry
August 1st, 2014 | Karl Palachuk
In Volume Two, Section II of the new books on SOPs, we'll look at some important tools you need for running your company. The one tool most specifically designed to help you build a technology consulting business (computer consulting, managed services, tech support, etc.) is a PSA - Professional Services Automation tool. - read more
 
Article
June 23rd, 2014 | Michael Siggins
Gary Power, co-founder of MSP Power Consulting Group, says the Autotask platform has helped him better understand his business. - read more
 

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