Managed Services

Blog Entry
August 1st, 2015 | Erick Simpson
  - read more
 
Article
July 24th, 2015 | Colleen Frye
While many SMBs use an MSP for specific IT functions, the opportunity is still wide open to add additional services. - read more
 
Blog Entry
July 21st, 2015 | Karl Palachuk
I received a note this morning from the folks over at LogicNow - the makers of MAXfocus. With "ServiceDesk 2.2" MAX's service desk is moving into the full "PSA" space - professional services automation. - read more
 
Blog Entry
July 17th, 2015 | Karl Palachuk
I've finally started posting videos related to Standard Operating Procedures for Managed Service Providers! I've been meaning to do this for a long time and finally got around to it. Here's how this will work: 1) I'll post the videos on YouTube - My channel is www.youtube.com/smallbizthoughts. - read more
 
Blog Entry
July 13th, 2015 | Karl Palachuk
I got a note this morning from my friend Nadia Karatsoreos, the Community Manager over at MAXfocus. She is hosting two great webinars in July: - read more
 
Article
July 1st, 2015 | Keith Lubner
Why you should build out your cloud practice with cloud-based technologies. - read more
 
Blog Entry
 
Blog Entry
June 9th, 2015 | Karl Palachuk
I got a note from my friends over at MAX today. The new MAX Backup solution will be based on per-device pricing, with no charges for data storage. This is great news, especially for larger clients whose data store seems to keep growing. Now you can offer them flat-fee backup pricing, which makes budgeting much easier. - read more
 
Blog Entry
June 3rd, 2015 | Karl Palachuk
You know what I haven't seen in the MSP / SMB community? A Twitter chat! Maybe I missed it. But I don't think I've ever seen a Tweet chat or Twitter chat in this community. So I'm going to hold one. If it seems successful, I'll look into doing it again. - read more
 

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