Managed Services

Blog Entry
August 26th, 2016 | Karl Palachuk
Round about 2008 my company put together a package we call the Cloud Five Pack. Basically, it's a bundle of up to five licenses for a series services that we believe provide "All the technology you need in a small business." - read more
Blog Entry
August 20th, 2016 | Karl Palachuk
If you run a service business of any kind then you know that time is the most important thing in your business. It's what you buy from employees and sell to clients. It's the most expensive thing you buy every month, and it's the most expensive thing you sell on a regular basis. - read more
Blog Entry
August 19th, 2016 | Karl Palachuk
My second server documentation video is posted. I posted the first video last week - HERE. - read more
August 17th, 2016 | Rich Freeman
The new release includes UI changes designed to improve technician productivity and increase consistency across ConnectWise products. - read more
August 16th, 2016 | Rich Freeman
Introduced today, the new system also features automation and reporting functionality tailored to managed service provider requirements. - read more
Blog Entry
August 12th, 2016 | Karl Palachuk
The next several videos I'm going to post are related to server documentation. The first video in the series talks about what you can do before the equipment arrives. What Do You Need To Document? - read more
Blog Entry
August 5th, 2016 | Karl Palachuk
One of the great fallacies that new service providers fall into is the belief that they have to offer payment terms to their clients. I did it when I first started. Then I gradually found that lots of people owed me money. So I changed my policies. Fallacy One: You have to offer payment terms Fallacy Two: Your clients will be in an uproar if you change this - read more
August 3rd, 2016 | Rich Freeman
Under the terms of a newly inked alliance agreement, D&H joins a short list of authorized ordering and fulfillment options for AVG’s entire portfolio of managed services and business-oriented security solutions. - read more
Blog Entry
August 2nd, 2016 | Karl Palachuk
My 12th Annual Fall Seminar will be a "post day" show this year - attached to SMB TechFest in Anaheim. - read more


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