IT and Business Insights for SMB Solution Providers

Blog Entries

October 18th, 2017 | Karl Palachuk | Small Biz Thoughts
Over at SMB Community Podcast, I posted an interview I did with Al Schubert, Sr. VP and General Manager of the Direct to Consumer Strategic Business Unit at  VSP Individual Vision Plans. You can also view it on my YouTube channel.Earlier this year, I worked with VSP to create a resource - Read More
October 16th, 2017 | Ken Thoreson | Sales Management Guru
Ok, let me confess right off. Brain waves is not my word. Search on it and you will find many references to technical concepts that I have read about for the past 15 years. Recently, I happened to hear a sports talk radio host discuss brain waves in terms of what winning football players must - Read More
October 16th, 2017 | Arlin Sorensen | Peer Power Blog
In the first blog post of this series I introduced my concern that most small to midmarket IT organizations  are failing to innovate. They have shifted into the status quo of cost leadership, trying to maintain margins or remain competitive in an MSP market that all tastes a bit vanilla bland - Read More
October 15th, 2017 | Karl Palachuk | Small Biz Thoughts
W5-15Automate Your Accounting with QuickBooks Online and Integrated AppsRegister NowTaught by Rayanne Buchianico, Author and Coach- Five Tuesdays - October 17 - November 14, 2017 - Register Now- All classes start a 9:00 AM PacificComplete assignments during this course and email them - Read More
October 9th, 2017 | Arlin Sorensen | Peer Power Blog
In my career spanning a bit over 20 years in the IT industry, I have seen the Internet  penetrate rural America and the cell phone transform from a flip phone to the iPhone X.  I have also seen evolutions within the service models used by MSPs. Now I sit on the other side of the table as - Read More
October 5th, 2017 | Karl Palachuk | Small Biz Thoughts
I've hinted here and there. So here's the announcement: The 3rd Edition of Managed Services in a Month will be out in December.It will have TEN new chapters and is truly the complete guide to managed service. In fact, if the title "Managed Services in a Month" hadn't already been the best selling - Read More
October 4th, 2017 | Karl Palachuk | Small Biz Thoughts
Ta-DAAAA!I am happy to announce that Mr. Richard Tubb and I have teamed up to provide a "What's Happening" segment on Auvik's new podcast. The new podcast is called Frankly MSP.You can get instant access to the podcast (Episode One) on YouTube here:Auvik announced the podcast Tuesday on their blog - Read More
September 29th, 2017 | CompTIA | CompTIA Blog
SaaS has quickly and rather stealthily become one of the strongest sales plays for channel firms. In the latest CompTIA survey, 74% of the respondents said some or all of their cloud sales revenue came from SaaS-related activities. Considering how some shun the term and how little MSPs talk about - Read More
September 26th, 2017 | Karl Palachuk | Small Biz Thoughts
I am very pleased to be presenting another MSP Tech Talk for SMB Nation on Wednesday - tomorrow.I'll be talking about pricing strategies from Break/Fix to Managed Services and Cloud Services. In particular, I'm going to cover the key things you need to focus on so you are always profitable!Sign Up - Read More
September 25th, 2017 | Arlin Sorensen | Peer Power Blog
HTG Peer Groups To Be Featured At Continuum’s Navigate 2017 conference, October 2-5 in Las Vegas Arlin Sorensen, Founder and CEO of HTG Peer Groups, Presenting “How Peers Streamline, Save Time and Accelerate Growth” At Continuum’s Navigate 2017 conference, October 2-5 in Las - Read More