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Channel Insights

ConnectWise to Acquire zofiQ to Accelerate ‘Age of Autonomous Service’ for MSPs

ConnectWise MSP partners will be able to access zofiQ’s agents directly inside PSA workflows to automate triage, routing, documentation, resolution steps, and ongoing process optimization.

5 Internal AI Workflows Every MSP Should Test in 2026

Unlock the benefits of AI workflows for MSPs. Discover how to enhance efficiency and streamline operations with AI today.

Key Channel Headlines: Acronis Archival Storage, Measuring the Real Value of AI, and More

Introducing Acronis Archival Storage, Beyond Productivity: Measuring the Real Value of AI, Commvault Launches Unified Data Vault, and more.

How Operational Discipline in AI Helps MSPs Stand Out

Brian Harmison

Operational maturity matters more than AI tools alone. See how it can help your MSP improve client outcomes.

How to Secure Your Client Networks with a ‘Sheep Dip’ for USB Devices

Mark Anthony Germanos

One careless USB plug-in can undo layers of security. Make sure you stop the threat before it crosses the line.

Dell Revives XPS Brand, Broadens Alienware Lineup, and Shows Off Two Eye-popping New Displays

Dell is backpedaling as it revives one of the most iconic brands in personal computing just a year after retiring it.

What’s the Right XDR Solution for Your MSP?

XDR offers comprehensive protection by integrating data from endpoints, networks, cloud, and identity systems. But how do you choose the right platform?

FREE Self-Assessment: The MSP Culture Health Checkup

Steps for building a strong culture and a resilient, thriving team

An Open Letter from MSPs to Our Vendor Partners: What the Channel Needs (and Hopes For) in 2026

We asked. You answered. Channel leaders spelled out exactly how vendors could better support MSP margins, simplify operations, and show up as true partners in the year ahead.

MSP Answer Center

MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

ChannelPro Events

March 3, 2026 | 12:00PM ET
Location: Online Event

Staying out of legal and contractual trouble is one of the toughest challenges MSPs face. At this in-depth virtual event, we’ll explore the biggest risks around compliance, SLAs, and marketing promises.

Join us to learn:

  • The best tools that protect your business from legal and contractual pitfalls.
  • The most profitable services MSPs are selling to reduce client risk.
  • Specific examples of MSP success turning liability management into a growth engine.
Stay Connected

Top Stories

ConnectWise to Acquire zofiQ to Accelerate ‘Age of Autonomous Service’ for MSPs

January 20, 2026 |

ConnectWise MSP partners will be able to access zofiQ’s agents directly inside PSA workflows to automate triage, routing, documentation, resolution steps, and ongoing process optimization.

5 Internal AI Workflows Every MSP Should Test in 2026

January 20, 2026 |

Unlock the benefits of AI workflows for MSPs. Discover how to enhance efficiency and streamline operations with AI today.

Key Channel Headlines: Acronis Archival Storage, Measuring the Real Value of AI, and More

January 16, 2026 |

Introducing Acronis Archival Storage, Beyond Productivity: Measuring the Real Value of AI, Commvault Launches Unified Data Vault, and more.

FREE DOWNLOAD: MSP Risk and Compliance Starter Kit

January 16, 2026 |

Strengthen your policies to turn legal challenges into trust-building advantages for your business.

Feature

December 26, 2025 |

FREE Self-Assessment: The MSP Culture Health Checkup

Steps for building a strong culture and a resilient, thriving team

MSP Spotlight

January 12, 2026 |

Tired of Compliance Fire Drills? This MSP Finally Broke the Cycle.

AvTek CEO Wayne Hunter explains how continuous compliance became a differentiator for his firm — and a blueprint for other MSPs.

January 5, 2026 |

Your Picks for Best Security Solution, Best in Show, and More. ChannelPro’s Annual Event Awards Are Back!

Find out which vendors were most-awarded during ChannelPro’s 8 in-person regional conferences!

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Free MSP Resources

MSP ANSWER CENTER

MSP Answer Center

ChannelPro Event | Location: Online Event

ChannelPro Deep Dive: MSP Risks & Liability

March 3, 2026 | 12:00PM ET
Staying out of legal and contractual trouble is one of the toughest challenges MSPs face. At this in-depth virtual event, we’ll explore the biggest risks around compliance, SLAs, and marketing promises. Join us to learn:
  • The best tools that protect your business from legal and contractual pitfalls.
  • The most profitable services MSPs are selling to reduce client risk.
  • Specific examples of MSP success turning liability management into a growth engine.

News & Articles

ConnectWise to Acquire zofiQ to Accelerate ‘Age of Autonomous Service’ for MSPs

January 20, 2026 |

ConnectWise MSP partners will be able to access zofiQ’s agents directly inside PSA workflows to automate triage, routing, documentation, resolution steps, and ongoing process optimization.

Why MSPs Are Turning to XDR for Simpler, Stronger Security

January 13, 2026 |

XDR consolidates tools, automates response, and helps lean security teams stay ahead of threats.

Tired of Compliance Fire Drills? This MSP Finally Broke the Cycle.

January 12, 2026 |

AvTek CEO Wayne Hunter explains how continuous compliance became a differentiator for his firm — and a blueprint for other MSPs.

Peer Partnerships That Propel MSP Success

January 9, 2026 |

Channel pros are no strangers to partnering with peers to fill gaps in skills or resources. But in today’s complex and competitive landscape, it is becoming a necessity.

Press Releases

Key Channel Headlines: Acronis Archival Storage, Measuring the Real Value of AI, and More

January 16, 2026 |

Introducing Acronis Archival Storage, Beyond Productivity: Measuring the Real Value of AI, Commvault Launches Unified Data Vault, and more.

Key Channel Headlines: Kicking Off 2026 — Lenovo and Dell at CES 2026 and More

January 9, 2026 |

Lenovo and Dell’s big announcements at CES 2026 take the top spots this week, plus more from ServiceNow, Barracuda, Seceon, and others.

ChannelPro Rolls Out 2026 Virtual Events Designed to Give IT Providers a Strategic Advantage

December 29, 2025 |

ChannelPro’s 2026 Virtual Deep Dive Series delivers fast, practical strategies to help MSPs boost profits, tighten security, and master compliance.

Key Channel Headlines: WatchGuard Launches Zero Trust Bundle, GitGuardian Announces Partner Program, and More

December 19, 2025 |

WatchGuard leads this week’s security news with a new Zero Trust bundle, alongside partner program updates from GitGuardian and more.

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