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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Unified Communications
News
May 17th, 2022 | Rich Freeman
The two new systems are both designed to help businesses provide fax capabilities in the office and at remote work sites without relying on increasingly outdated analog phone lines.
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Resource
May 13th, 2022 | ChannelPro Weekly
Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it?
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News
May 5th, 2022 | Rich Freeman
The joint initiative will help ASCII Group members expand beyond IT services into new and profitable markets at a time when providers of voice and connectivity services are adding network and device management to their offerings.
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News
April 18th, 2022 | Rich Freeman
LastPass, SkyAMP, and Wildix share insights on their latest milestones and future goals.
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Resource
April 1st, 2022 | ChannelPro Weekly
You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.
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Video
April 1st, 2022 | ChannelPro
Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.
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News
March 29th, 2022 | Rich Freeman
A significant step beyond the vendor’s roots in unified communications, the new system aims to provide a comprehensive, unified platform for securely, centrally, and simply connecting offices and remote workers across multiple locations.
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News
March 28th, 2022 | Rich Freeman
Called Zoom Up, it unifies three previously separate programs and introduces a first-ever tiering structure designed to reward partners who invest in building a Zoom practice with extra margin and resources.
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Press Release
February 10th, 2022 | ChannelPro
This Vendor’s 4K Videoconferencing, UC, Audio, and Zoom- & Teams-based Solutions Will Help D&H Partners Outfit the New Hybrid Meeting Spaces
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Resource
February 5th, 2022 | ChannelPro Weekly
Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services.
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