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Unified Communications
Press Release
April 25th, 2023 | Anonymous
Ooma, a smart communications platform for businesses and consumers, announced new management features, including API integration, for Ooma AirDial, its turnkey POTS replacement solution.
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News
March 21st, 2023 | Rich Freeman
Jim Hamilton (pictured) will be responsible for helping MSPs already familiar with Cytracom’s UCaaS platform learn how to market its all-in-one networking and security solution too.
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Resource
November 14th, 2022 | ChannelPro
Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando.
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News
November 6th, 2022 | Rich Freeman
The new feature, which lets MSPs call clients and perform other messaging-related tasks from inside a critical business application, arrives amid accelerating investments in partner-focused staff by incoming Americas region director Tim Truelove (pictured).
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News
November 1st, 2022 | Rich Freeman
Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.
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News
September 27th, 2022 | Rich Freeman
The new feature lets support agents help customers complete online application forms, make ecommerce purchases, use a new app, and more from directly within their web browser.
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Resource
September 26th, 2022 | ChannelPro
Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box.
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News
August 16th, 2022 | Rich Freeman
The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount.
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News
May 17th, 2022 | Rich Freeman
The two new systems are both designed to help businesses provide fax capabilities in the office and at remote work sites without relying on increasingly outdated analog phone lines.
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Resource
May 13th, 2022 | ChannelPro Weekly
Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it?
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