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Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.
This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
UCaaS
Resource
July 21st, 2021 | ChannelPro
Boom Collaboration, Loop Communications, SecurityStudio, Train Our Troops, Vijilan, and Wildix sit down with Joel Zaidspiner in sunny Miami to share their latest news and notes.
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Resource
July 14th, 2021 | ChannelPro
Grab a seat and listen in on Joel Zaidspiner’s conversations from the latest ASCII Group event with ConnectMeVoice, Encore Strategic Consulting, and Zyxel.
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News
June 30th, 2021 | Rich Freeman
He’s the MSP-only UCaaS vendor’s first COO ever, and a key element in larger near-term plans to double the company’s workforce and expand its portfolio.
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News
June 11th, 2021 | Colleen Frye and Rich Freeman
ConnectMeVoice, GreenLink Networks, ThreatLocker, US Signal, and Zomentum share sneak peeks at forthcoming news.
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Resource
May 14th, 2021 | ChannelPro Weekly
Get ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution.
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News
May 6th, 2021 | Rich Freeman
Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.
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Press Release
May 5th, 2021 | ChannelPro
New data from Synergy Research Group shows that the worldwide UCaaS subscribers growth rate jumped to 41% in 2020, up from 27% in 2019. While the market share of leader RingCentral has held steady at around 20%, it is the rapid growth of Microsoft and Zoom that have driven the increased growth rate.
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Press Release
April 6th, 2021 | ChannelPro
Addison, Texas – April 6, 2021 – GreenLink Networks, a channel-only provider of Business VoIP Services, is pleased to announce the appointment of Larry Meador as Channel Manager. In this role, Larry will be responsible for managing and developing GreenLink’s community of MSP partners across the country.
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Press Release
February 24th, 2021 | ChannelPro
Launches new MiCloud Connect go-to-market model for partners in U.S. and Canada
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Resource
February 2nd, 2021 | ChannelPro
Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster.
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