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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
- Eight Security Vendor Updates from RSA 2023
- Four Insights from Eaton’s 2023 Partner Conference
- Turn that Frown Upside Down, Channel Pros. The Security Scene is…Not Terrible
- ChannelPro Book Club: 2022 Holiday Edition
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Best Practices
Video
October 7th, 2022 | ChannelPro
Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.
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Slide Gallery
October 5th, 2022 | Rich Freeman
John Pagliuca (pictured) shared good news, bad news, and advice for handling both with attendees at this week’s Empower partner conference.
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Video
September 30th, 2022 | ChannelPro
Erick and Rich discuss why data from CompTIA shows it’s time to talk strategy with your clients, why spending money on new employees can get you higher profits faster, and why the record for highest-altitude soccer game ever played is likely to stand for a while.
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Resource
September 23rd, 2022 | ChannelPro Weekly
If you’re like us, you love lobster. And dessert. So why not save time and have them both at once?
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Video
September 23rd, 2022 | ChannelPro
Erick and Rich discuss an interesting new network-as-a-service provider, why now’s a good time to recalculate your labor costs (hint: the answer’s not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.
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Video
September 16th, 2022 | ChannelPro
Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.
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News
September 12th, 2022 | Rich Freeman
Current and forthcoming additions to the vendor’s Modes Theory offering aim to help channel pros drive internal alignment around shared objectives and better support their customers’ goals.
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Video
September 9th, 2022 | Rich Freeman
Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.
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Video
September 2nd, 2022 | ChannelPro
Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.
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Video
August 26th, 2022 | ChannelPro
Erick and Rich take a look at the surprisingly resilient M&A landscape for MSPs, discuss strategies for insulating yourself from supply chain woes, and marvel at the record-setting 69 fast food restaurants recently visited in 24 hours by two chefs in New York.
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