A recent survey from CompTIA finds the help desk is being tasked with new duties and is increasingly viewed as a strategic asset.

With Microsoft 365 becoming cybercriminals’ latest target of choice, you must protect it just like you protect your clients’ desktops and laptops.

Folding hardware from Samsung, subscription ink plans from Brother, new CEOs for Barracuda and Palo Alto, and Michigan’s rowdiest pickleball players are among the many stories we waited until just now to tell you about.

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice.

Called X-OD, the system is designed to help channel pros meet rising demand for subscription-priced security and infrastructure solutions without spending upfront on products their customers will pay for gradually over time.

The new Arcserve N Series, which combines Arcserve’s own UDP platform with products from Nutanix and Sophos, is designed to meet a wide range of backup, business continuity, and disaster recovery needs through a single, all-in-one SKU.

The first “”Cloud PCs”” from Microsoft, an XDR alliance from Exabeam, acquisitions by Ivanti and its Wavelink unit, and an Olympics equestrian course that stops horses in their tracks are a few of the many stories we have finally managed to tell you about.

MSPs will play an essential role in helping their clients navigate a hybrid environment while ensuring that all data is proactively safeguarded against ransomware or accidental corruption or loss.

The Cybersecurity Online Summit featured a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

CEO Michael Fraser (pictured) and his team will remain with the company to help Sophos provide DevSecOps automation resources to customers embracing “IT-as-code” approaches to system management.