According to Jim Lippie (pictured), the COVID-19 crisis has the private equity investors behind regional and national MSPs anticipating lower prices on smaller, financially distressed firms. The time for deciding what to do about that, he warns, is now.

Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news.

MSPs should encourage their clients to invest in five basic mitigation essentials.

The new offerings, which are subject to eligibility requirements, include a mix of geographically-specific financing programs, leasing options, and short-term sales incentives for channel partners.

Designed by recently appointed North American data center channel chief Steve Biondi (pictured), the new program seeks to give members richer incentives to reach higher tiers.

Effective at least through June 30th, the program includes a more predictable flat-rate incentive scheme with faster payments, extended credit terms, and discounted work-from-home product bundles with forthcoming device-as-a-service pricing.

How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset.

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No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.

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BeckTek is helping customers get set up with Microsoft Teams as well as using it internally to coordinate with remote staff and keep a check on morale during the COVID-19 crisis.

If you choose your products based on features like most businesses do, you could be overlooking the factors that truly help you evaluate a product’s longevity, and if you choose the wrong tool, you could end up switching vendors again in six to eight months. Check out this guide to help you pick the RMM right for you and make it a long lasting investment.

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