IT and Business Insights for SMB Solution Providers

Jumpcloud Introduces New Device Management Functionality for Android and iOS and New Admin Mobile App

JumpCloud today announced several upcoming releases as part of its Open Directory Platform. JumpCloud’s new mobile functionality includes the JumpCloud Admin app and adds Android device management to JumpCloud's platform at no extra cost, giving MSPs and IT admins full visibility and control over any type of iOS and Android device within JumpCloud.

With this release, JumpCloud expands its unified suite of device and identity management capabilities and gives MSPs and IT admins a more flexible and less costly solution to secure employee access on any trusted device, including:

  • Android and iOS device management for corporate-owned devices and bring-your-own devices
  • Enhanced employee security with multi-factor authentication (MFA) through JumpCloud Protect and JumpCloud Password Manager for iOS and Android
  • The JumpCloud Admin app, a new mobile app for MSPs and IT admins to manage users from anywhere, at any time, and on any device

With JumpCloud, admins have access to centralized, secure device management for all major operating systems, eliminating costly point solutions while improving visibility and control over mixed device environments.

“Providing Android support has been a top request from our customers, and the addition of Android management reflects JumpCloud’s arrival as a full stack unified endpoint management (UEM) vendor,” said Greg Armanini, vice president of product management, JumpCloud, in a press statement. “This addition to our platform will make it easier for IT teams to manage their entire device fleet, regardless of the device type or operating system, while in compliance with company security policies and respecting end user privacy.”

The new JumpCloud Admin app offers centralized IT and device management from a single pane of glass. Features include remote user password management, including adding, deleting, and resetting passords. In addition, MSPs can resend activation emails, suspend accounts,  or change MFA and Security Key settings for devices.

Designed with security in mind, the app uses the same encryption and security protocols as JumpCloud's cloud-based Open Directory Platform, ensuring that all sensitive data is kept secure and that MSPs and IT admins can manage their devices and users with confidence.

Both iOS and Android support and the JumpCloud Admin app are included for free with all device management plans. Android Enterprise Mobile Management will be available for all customers in early May, but admins can download the JumpCloud Admin mobile app from Google Play or the Apple Store today. 

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