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May 20, 2025 |

ChannelPro Special Report: Edition 2, 2025

In this edition we cover everything from automation tips and scalable security frameworks to real-life horror stories and business model insights.

Must-Read for MSPs in This Edition

ChannelPro’s newest digital publication delivers tactical insights and real-world stories for today’s IT providers. It also highlights automation strategies that help MSPs sharpen their edge and grow smarter.

  • Top Automation Tips for MSPs: We break down automation strategies that actually work—from ticket triage and client onboarding to reporting and documentation. These aren’t vague promises of AI magic. MSPs are already using these proven steps to cut manual work and boost profitability.
  • Future-proofing Your Network Security Stack: Learn how forward-thinking MSPs are shifting from reactive to proactive frameworks. Build layers that adapt to changing threat landscapes without breaking the bank or overwhelming your techs.
  • MSP Horror Stories: What happens when you skip documentation, ignore backups, or trust a single point of failure? We’ve collected some jaw-dropping MSP horror stories with clear takeaways on what not to do.
  • Why Synivate’s Service Model is Built For Massive Success: Sean Maguire shares how Synivate achieved success by focusing on strategic packaging, standardization, and a relentless commitment to customer experience. Additionally, Maguire shares advice you can add to your playbook to grow your IT business.

This issue is sponsored by:

MSPs Love How Eaton’s Network-M3 Prevents Downtime and Cyberattacks: Eaton’s new Gigabit Network Card is truly remarkable. It delivers built-in cybersecurity, reduces downtime, improves scalability, and future proofs client infrastructure.  Read the Product Profile.

 

supermicro logoSupermicro’s New Max Performance X14 Servers: Game-changing performance at scale for AI, HPC, and media, featuring upcoming Intel Xeon 6900 series processors with P-cores.  Learn more at supermicro.com.

 



In This Issue

MSP Horror Stories: IT Nightmares and How to Avoid Them

May 20, 2025 |

From Jenga-like server stacks to epic backup blunders, these MSP horror stories prove that when IT goes wrong, it really goes wrong. Here’s how to avoid becoming the next cautionary tale.

Automation Secrets So Good That MSP Experts Are Reluctant to Share

May 20, 2025 |

Why are successful MSPs so hush-hush about their automation game? Because it works. Discover the nine secrets they’d rather you didn’t know.

Letter from the Editor: Automate the Grind, Elevate Your Business

May 19, 2025 |

Unlock the secrets of automation for MSPs. These tips and tricks will help you streamline processes and enhance performance.

The Role of AI in Enhancing RMM: Smarter Tools, Stronger Service

May 2, 2025 |

AI is transforming RMM by automating routine tasks, improving consistency, and enabling MSPs to focus on higher-value, strategic work.

How to Win with Automation: Tips, Tools, and Growth Opportunities for MSPs

April 28, 2025 |

Automation isn’t just about saving time — it’s a strategic advantage. Discover how forward-thinking firms are using smart tools to streamline operations and stay competitive.

How Synivate’s Service Model is Built for Massive Success

April 4, 2025 | Sean Maguire

The sky is the limit for MSPs that embrace a scalable, repeatable approach to doing business.

How Do I Identify Which Industries Are the Best Fit for My MSP?

March 31, 2025 |

Find the best strategic fit for your MSP by evaluating verticals based on local demand, competition, and expertise.

How to Detect Malicious Activity on Your Network: A Step-by-step Guide

February 24, 2025 | Pinar Ormeci

Explore vital strategies to detect malicious activity. Early detection is key in preventing damaging cyber breaches.

What Government Grants or Other Funds Can Help Pay for Windows 11 Upgrades?

February 5, 2025 |

Find out how government grants can assist in financing hardware upgrades for your MSP’s small business clients.

What KPIs Should I Track to Measure the Success of Automation? 

February 5, 2025 |

Tracking KPIs like ticket resolution time, cost savings, and SLA compliance is the key to unlocking the full potential of automation — proving ROI, driving efficiency, and solidifying client trust in your MSP services.

The GenAI Advantage: How MSPs Can Enhance Productivity, Security, and Customer Satisfaction

January 13, 2025 | Michael Hughes

Enhance your MSP offerings with GenAI. Explore the opportunities for automation, noise reduction, and data insights in customer service.

Future-proof Your Network Security Stack: Strategies MSPs Need to Combat Emerging Cyber Threats

January 8, 2025 |

Ensure the resilience of your network with a proactive and adaptable security framework. Stay ahead of emerging cyber threats with future-proof solutions.


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