Resources - Page 33

Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.

Ransomware just struck your client. Our suggestion? Do NOT place your first call to Ghostbusters. To find out who you should call, listen to this week’s episode, in which Matt, Rich, and guest host Ben Pearce, of ACP Technologies, discuss the news from the 2022 Robin Robins IT Sales and Marketing Boot Camp event, the new incident response service from ConnectWise, and the secrets to generating big financial results with small managed services teams.

Erick and Rich discuss how small MSPs can generate big financial results, explain why you need to know your company’s market value even if you’re not ready to sell it, and marvel at the Dubliner who lodged 34 complaints about airport noise a day for a year.

Erick and Rich share hot takes on Kaseya’s earth-shaking acquisition of Datto, discuss the smart way to deal with FUD when change comes to the vendor landscape, and greet some unexpected visitors, live and on the air!

Erick and Rich ask why channel pros aren’t talking about blockchain more, urge you to stop giving away services out of the kindness of your heart, and marvel at the people in Dallas who scanned a random QR code in the sky recently and got Rickrolled.

A dedicated member portal is just one of five key benefits MSPs will receive by joining the Dell Expert Network, a one-stop shop and support program for managed service providers and IT consultants to help them better serve their SMB customers.

In this report, Redstor examines how Microsoft 365 is not intended to include an all-encompassing backup solution. A simple recovery can be a massive problem if data has fallen out of the retention period and Microsoft 365 has deleted it forever. You can avoid this with a data management and protection service that allows you to set your own retention policies very easily and whose sole purpose is to ensure that your data can be recovered directly back to Microsoft 365, regardless of the state of your live data.

Let’s face it, it’s a pretty tough gig today for MSPs with growth performance under the spotlight. While the overall managed service market is growing, and many MSPs secured new business during the pandemic as they helped companies safely digitize, the market is also attracting new entrants. Many of whom have hyper-relevant, innovative, turnkey solutions and are crowding out established players.

Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.

Delivering cloud services and providing them with strong business continuity and disaster recovery (BCDR) protection can present challenges, so it’s helpful to hear from other MSPs about what worked for them and to learn best practices for providing value to customers. Datto interviewed its MSP partners to gather insights about what helped them successfully grow their business with the cloud. No matter your cloud maturity, learning from other MSPs will help guide you in your efforts to establish a cloud practice.