eBooks - Page 3

Ransomware variants have become more sophisticated and destructive. Some variants encrypt not just the files on the infected device, but also the contents of shared or networked drives, externally attached storage media devices, and cloud storage services that are mapped to infected computers. Stay on top of what you need to need to know to detect, respond to, and prevent this especially destructive variant of ransomware to protect end users.

Managed service providers (MSPs) often find that their clients and prospects – small and medium businesses (SMBs) of all kinds – don’t understand why they should hire an MSP. It’s not always easy for them to see the value that an MSP can bring to their business. Learn more on the tactics MSPs can use to boost revenue and sales by leveraging the value of their expertise.

In order to nail the BCDR pitch, MSPs must take the time to nurture their customers and prospects with educational content. From this eBook, you’ll learn how to explain the benefits of a fully managed BCDR solution over traditional backup products from successful MSPs who’ve got it down to a science. You’ll also learn real-world examples on how BCDR products can reduce the financial impact of an outage (i.e. business downtime) and access a 1-page pitch script for arguing your case.

Sometimes a disaster is as minor as an accidental deletion of a specific file, folder, or image. Other times, an entire office is destroyed or rendered inaccessible. That’s why MSPs need a complete toolbox of restore capabilities that match a variety of recovery scenarios. See more here on how Datto’s business continuity solutions give MSPs the tools they need to address any type of disaster.

Disaster recovery testing is all about finding flaws in your DR plan. However, many MSPs unintentionally conduct tests that fail to accomplish that goal, or conduct incomplete tests overall. Learn more on how to avoid these mistakes and the benefits of partnering with MSP-centric technology vendors that can help support your disaster recovery testing efforts.

This educational eBook, the sequel to the popular “Why Hacker’s Hack” series, explores cybercriminal personas and who is most likely to fall prey to these scam artists.

This Expert Guide offers some best practices for defending against attacks on managed service providers’ systems, shoring up risk management strategies to avoid lawsuits, protecting edge computing devices, and keeping remote workers safe.

This Expert Guide explores how to launch a managed security practice and issues to consider when building out a security stack, as well as dealing with customer resistance and cybersecurity talent shortages, plus some in’s and out’s of cyber insurance.

This Expert Guide from ChannelPro will walk you through what you need to up your managed services game, such as developing cloud solutions, offering managed security and managed IoT services, plus why you should standardize to increase efficiency.

The primary goal of sales is to generate new business for your company. For an MSP, as is the case for any company, this happens in a variety of ways. For service providers in particular, sales and marketing isn’t just about closing deals. Since MSPs are selling a service, these disciplines should be about identifying and engaging the right prospects. In other words, potential customers that have a set of IT needs that their business can provide for them over time. In this ebook, we’ve pulled together the key sales strategies for MSPs looking to increase profits and drive new business.