News & Articles - Page 182

The sales management tool streamlines Cisco orders now, and will support additional vendors soon. The renewal management tool automates a labor-intensive operational process. Both were introduced at Ingram’s ONE conference, in Washington, D.C.

Microsoft is showing the partner ecosystem it is all-in with IoT and aims to accelerate their time to value, according to the firm’s Rodney Clark (pictured).

The new functionality lets technicians track health, performance, and utilization information about switches, printers, routers, and firewalls through the same consolidated control panel they use to support servers and workstations.

The latest additions to the manufacturer’s WorkForce Pro WF-C5000 series are designed to provide faster performance and significantly greater paper capacity in a smaller footprint.

Early reactions from channel pros to the news that founder Austin McChord is stepping down from the company’s C-suite.

In a conversation with ChannelPro today, Datto’s vice president of business development said that the culture McChord created and the innovation he fostered will live on despite the change of leadership atop the company.

In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.

The new family of software-as-a-service applications includes a print management solution and a fleet management system designed to help SMB channel partners configure, update, and manage printers remotely.

McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.

At the final leg of the 2018 tour, MSPs, VARs, and other attendees spent two days in business building sessions then celebrated their picks for the best of the best at the ASCII Cup party.