Topic: Software - Page 41

Available for Android and iOS devices, the new app gives field techs instant access to information they need to service customers straight from their smartphones and tablets.

Eric Ligman, Microsoft Director of Sales Excellence, is giving away MILLIONS of FREE Microsft eBooks again! Topics include: Windows 10, Office 365, Office 2016, Power BI, Azure, Windows 8.1, Office 2013, SharePoint 2016, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, System Center, Cloud, SQL Server, and more!

The new deployment option targets SaaS resellers who want to use ConnectWise’s cloud management system but not the rest of its managed services software suite. New billing and single sign-on capabilities for CloudConsole debuted today as well.

ConnectWise partners now have access to real-time analytics that provide critical intelligence about data recovery timelines and business downtime costs.

But NOT a merger with SolarWinds MSP, according to Michael George (pictured), who in an interview with ChannelPro this morning addressed the questions Continuum’s partners most want answered.

The deal transfers ownership of the managed services software maker from private equity firm Summit Partners to the same investment firm that owns SolarWinds, and with it Continuum competitor SolarWinds MSP.

Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service.

Initially tailored to the needs of managed services cooperative The 20, which plans to become a Kaseya user, the new functionality lets multi-MSP organizations work collaboratively across federated yet fully distinct deployments.

The second of four “Fast Lane to Success Tour” live events convened a full house of channel resellers, integrators, consultants, and MSPs in the Chicago area to deliver business growth strategies in key segments.

Called ConnectWise Control Free, the new system lets one technician conduct one end user session via up to 3 access agents and can be upgraded to a paid version of the solution as an MSP’s needs grow more sophisticated.