Topic: Software - Page 146
Salesforce Delivers LiveMessage for Service Cloud–Bringing Next Generation Conversational Service to Any Company
Salesforce LiveMessage empowers companies to engage with customers through the messaging apps they love, such as Facebook Messenger and SMS/MMS–all directly within the world’s #1 customer service platform, Salesforce Service Cloud
New Service Cloud Bots automate routine tasks, such as data gathering or answering simple FAQs, freeing up service agents’ time to focus on more complex customer issues
CoreDial Introduces White-Label Mobile App to Ease Delivery of Cloud Communication Services
The new app provides the flexibility that today’s worker requires by extending the capabilities of the office phone system to mobile devices.
Swiftpage Launches Act! Facebook Ads Powered by Tiger Pistol
Act! Premium subscribers can now quickly and easily generate new leads via Facebook using information stored in their Act! database
Kaseya PSA Migrator Takes the Pain Out of Transitioning from First Generation, Legacy PSA Products
New solution expedites PSA migration to Kaseya BMS in under a week; MSPs reap benefits of Kaseya’s cost effective, second generation PSA platform to reinvest in business growth
Exact Enhances Macola Unity Partner Program
The ERP and business software company has introduced enablement training to set solution providers up for growth.
Atera Enhances Platform with New Security Features and Capabilities
The new enhancements to Atera’s platform simplifies patch management, IT automation, and scripting deployment.
Avast Names New Head of SMB Business
Symantec veteran Kevin Chapman (pictured) now heads the vendor’s ongoing effort to merge its existing solutions and partner program with those of AVG, the security and managed services software maker it acquired in July.
Dropbox Strengthens Data Protection with New Security Controls
The company introduces new admin tools to improve visibility, centralize control, and keep collaboration secure.
WPS Office Unveils New Features in iOS Version of WPS Office Productivity Suite
Added Capabilities Enable Easy Drag & Drop File Transfer between Devices, iPhone to Computer Projection, and Present/Record Tool for Creating MP4 Content
Intermedia Enhances Office 365 with Integrated, Value-Added Service Offerings
The company brings next-level backup, continuity, cloud voice, compliance, and security services to Microsoft Office 365.