Topic: Managed Services - Page 95

Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.

Happy (belated) 4th! Erick and Rich mark the occasion by discussing why N-able bought a cloud management vendor, why now’s a good time to focus on the bottom line as well as revenue, and why there’s something fishy about a 95-0 soccer score.

Best practices for replacing sloppy access permissions management with with permissions hygiene.

Heads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye. They’ve all got lots to say about Hewlett Packard Enterprise’s new solution-as-a-service partner program, Dell’s strong but somewhat slower PC sales, documentation pro tips, and the 2022 summer edition of the ChannelPro Book Club.

Erick and Rich discuss HPE’s new as-a-service partner program, the many ways to motivate client and employee behavior, and the world’s first, and we hope only, zero-star hotel.

MSPs are in a position to compare, recommend, integrate, and manage multiple clouds tailored to the needs of each customer.

Recent research from Splashtop and ESG finds communications, technical hurdles, and skills shortages are making remote support harder.

Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.

MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.

Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.