Topic: Business Strategy - Page 63

The ChannelPro SMB Online Forum West gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Buying Backup Radar adds data asset management to ScalePad’s hardware and software asset management services. The digital maturity feature is designed to show SMBs how secure, reliable, and well configured their environment is in relation to peers.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.

“”Buy Now, Pay Later”” options can potentially help custom PC makers sell more devices without taking on more risk.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

The two-day event for MSPs featured educational sessions focused on best practices, new revenue streams, and the latest industry trends.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.