Archive for Rich Freeman - Page 141

The new feature, which can automatically open support tickets in the vendor’s PSA system, gives end users an alternative to email and phone calls for interacting with help desks about technical issues.

Expected to officially go into production late next month, version 18.1 of the vendor’s flagship PSA product employs a clean, web-friendly look and feel designed to make working in the system dramatically easier for technicians and service managers.

Equipped with deep learning technology that enables it to block never-before-seen attacks, the system adds an online option to an email security portfolio that had previously relied solely on locally deployed firewalls and appliances.

According to Vice President of Global Channels Kendra Krause (pictured), the security vendor hopes to extend already solid results in all three areas during its 2019 fiscal year.

Integration with the Nutanix Acropolis platform in the latest Intelligent Power Manager release arms technicians to maintain data integrity during power interruptions by gracefully and remotely turning off Nutanix hyperconverged infrastructure.

The newest edition of the vendor’s PhishLine product family targets organizations with under 1,000 employees, extending the range of offerings in a portfolio that now includes multiple editions scaled and priced appropriately for different sized organizations.

Available at no extra cost to users of the vendor’s workspace-as-a-service offering, the new service gives channel pros a more economical way to deliver hosted applications to small businesses.

The WorkForce Pro WF-C8000 series is designed to provide improved print quality, enhanced ink yields, and increased energy efficiency.

Called Cisco 1Source, the new platform makes e-commerce capabilities previously available only to larger Cisco partners available to resellers of any size.

The move completes Pax8’s lineup of Symantec cloud security solutions.