News & Articles
Microsoft Expands Copilot Access for SMBs: What MSPs Need to Know
New AI offering brings enterprise-grade capabilities into a price point and product tier built for SMB budgets and workflows.
How Can We Use Cybersecurity to Drive Revenue?
Kaseya’s Miles Walker reveals the must-do security moves for MSPs to grow in 2025, from pen testing to awareness training.
Compliance Audit Training | Affordable RAM and SSL Certs | MSA Add-ons and more
Hot Topics Trending on the Members-Only ASCII Group Forum November 2025 Trending Topics: Best options for compliance-audit training across PCI, HIPAA, CIS, NY SHIELD, and DFS 500 Where to source […]
The MSP Service Desk Is About to Change Forever — Here’s Why
From changing technician workflows to building an orchestration layer around tool sprawl, Pia’s leaders discuss what’s next for MSP automation and AI-driven service delivery.
Practical Advice for AI and Automation Adoption
At Ingram Micro ONE. Sanjib Sahoo said human intelligence at scale is the new operating system. Here’s how MSPs can turn that into daily practice.
Insights from ChannelPro DEFEND Irvine: Lessons from the Cyber Battlefield
Cyber pros packed the room at ChannelPro DEFEND: Irvine, where MSPs swapped theories for tactics and walked away ready to strengthen their defenses.
GTIA Research: Top Trends that MSPs Need to Know
The world is an uncertain place, but industry research can give your IT business a massive advantage.
How Can I Know If My Backup Strategy Has Gaps?
It’s important to understand your clients’ technology needs and risk tolerance to ensure you recommend and implement the proper tools and technology.
A New Culture of Transparency: How ConnectWise’s Leadership Reset the Focus on MSP Partners
Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.
6 Steps to Building CISO Confidence in AI-powered Cybersecurity
Discover why CISOs are hesitant to adopt AI-powered tools despite recognizing their importance in the future of cybersecurity.











