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Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


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April 20, 2020 | ChannelPro

Value-Added Distributor and Cloud Master Agent Jenne, Inc. Launches 100% Virtual Certification Courses through Jenne University

Virtual Certification Courses Available for Avaya, Extreme Networks and Mitel

Avon, OH – April 15, 2020 — Jenne, Inc.’s training division, Jenne University, now is offering 100-percent virtual training for all Avaya, Extreme Networks and Mitel certification courses currently offered through Jenne University. For Avaya courses specifically, resellers can complete the required certification courses with a Jenne University instructor virtually and then immediately after course completion pass a proctored test at home with OnVUE online proctored testing.

For Avaya course testing, OnVUE combines artificial intelligence with live monitoring offering exams that are guarded using the most up-to-date technology. Enhanced security features are provided, including face-matching technology, ID verification, session monitoring, browser lockdown, recordings, and more.

In addition to proctored testing at home with OnVUE for Avaya courses, additional benefits of all virtual classes through Jenne University include:

  • No VPN needed to connect
  • Hardware integration into the virtual environment
  • Hands-on exercises for real-world application
  • Daily electronic flash-card reviews
  • 90%+ certification passing rate
  • Flexible class schedule across all time zones

“With today’s health and safety concerns top of mind, Jenne has virtualized all of our training platforms so that our partners’ technicians and sales teams can complete the required training from home during this time of remote working and sheltering in place across the country,” said Jim Karaffa, senior director of training, Jenne, Inc. “We offer Avaya, Extreme Networks and Mitel certification virtual courses led by a trained and certified Jenne University instructor who delivers the course material virtually and who is available to engage in interactive dialogue throughout the course. This is as close as it can get to actually being in a classroom for both instructor and student.”

Upcoming Avaya and Mitel virtual courses include:

Mitel: T-MVB09.0-C-IM-RLL Mitel MiVoice Business 3300 Rel 9.0 Core Installation & Maintenance-Virtual Instructor-Led (April 27-May 1)

Avaya: 77200V – Integrating and Configuring IP Office Platform Release 11 ACIS Certification Workshop (May 4-8)

Mitel: T-MVO250-6.3-IM Mitel MiVoice Office 250 Release 6.3 Installation and Maintenance Certification Course-Virtual Leader-Led (May 18-22)

Avaya: Avaya IP Office Server Edition Overview Workshop – Virtual (June 2-3)

For a complete list of virtual course offerings and to register, visit Jenne’s website:

About Jenne, Inc.

Jenne, Inc. is a leading U.S. based value-added distributor and master agent of technology products and solutions focusing on unified communications and collaboration, networking and infrastructure, video conferencing, physical security, the Internet of Things (IoT) and the cloud, including equipment and software for the Enterprise and SMB markets. Founded in 1986, Jenne is committed to providing value added resellers, integrators and service providers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training through Jenne University. More than 180 companies partner with Jenne including Avaya, ADTRAN, Extreme Networks, Hanwha Techwin, Jive, Konftel, Mitel, Lifesize, Panasonic Business Telephones, Panasonic Security, Plantronics, Razberi, RingCentral, Spectralink, Status Solutions, Vidyo, VTech, and 8×8. The company is headquartered in Avon, Ohio.


Susan Elder

Senior Director of Marketing

Jenne, Inc.

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