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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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February 15, 2010 |

IT Toolkit Launches as Part of Kaseya 2

Management solution provider bills the toolkit as a “low-cost set of tools for instant, remote access and troubleshooting.”

IT Toolkit Launches as Part of Kaseya 2

Management solution provider bills the toolkit as a “low-cost set of tools for instant, remote access and troubleshooting.”

Kaseya’s IT Toolkit made its debut last week. The new offering is part of Kaseya’s latest iteration of products, which it has dubbed Kaseya 2.
IT Toolkit Launches as Part of Kaseya 2

For just $1.50 per seat per month, the IT Toolkit provides a low-cost solution for IT professionals seeking a set of IT tools for instant remote access and troubleshooting. The solution is a Software-as-a-Service (SaaS) offering, available on a monthly subscription basis.

According to Kaseya, the IT Toolkit was designed to “meet the needs and budgets of anyone who needs remote access to a computer.”

As the name implies, the IT Toolkit consists of a full range of integrated tools required to connect to a machine, troubleshoot, and resolve most IT issues quickly and remotely. Access to these tools is available any time through an intuitive online user interface.

This product provides remote access and troubleshooting functionality. With one click, users can access machines worldwide from any computer and provide personalized remote IT help, including video chat capabilities.

Kaseya IT Toolkit also includes:

  • Secure remote control
  • File transfer
  • Hardware and software inventory
  • Command line access
  • Registry editor
  • Task manager
  • Event viewer
  • Desktop thumbnail preview

“Kaseya IT Toolkit fulfills the basic needs of everyone who supports computers and their users,” says Kaseya COO Tim McMullen. “It provides secure remote access to quickly troubleshoot and resolve a broad range of routine issues remotely while not disrupting the end user. Additionally, as IT professionals become more sophisticated and require more advanced features, they can easily migrate to other products within the Kaseya IT Management Suite. It’s the same base framework used throughout the entire Kaseya 2 product family.”


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